Positioning IT as an Innovation Engine IT innovation is a key driver of growth in companies today, although studies indicate that
approximately 80% of money spent on IT in most companies is to keep the current
operations going. In addition, functionally, technology plays an increasingly critical role
in promoting a better service environment for stakeholders. As technology allows the
gathering of an ever increasing amount of information, its analysis determines the most
effective and efficient directions for customer acquisition, conversion and retention. The
next generation of CIOs will be trusted advisors to stakeholders and educate them on how
IT can open new opportunities that redefine the business potential. They will need new
skills: business, strategy, and leadership skills in addition to their IT expertise. Panelists: |