Dr. Michael Chui Sr. Fellow McKinsey Global Institute Michael Chui is a Senior Fellow of the McKinsey Global Institute (MGI), where he leads research on the impact of information technologies on business, the economy, and society. Michael leads McKinsey research in such areas as long-term technology-enabled business trends, Web 2.0 and collaboration technologies, emerging markets innovators, and data-driven management. His research has been cited globally in publications such as Fast Company, The Times, and Les Echos. As a McKinsey consultant, Michael served clients in the high-tech, media, and telecom industries on strategy, innovation and product development, IT, sales and marketing, M and A, and organization. Michael holds a B.S. in symbolic systems from Stanford University and earned a Ph.D. in computer science and cognitive science, and a M.S. in computer science, from Indiana University. His Ph.D. dissertation, entitled "I Still Haven't Found What I'm Looking For: Web Searching as Query Refinement," examined Web user search behaviors and the usability of Web search engines. Prior to joining McKinsey, Michael served as the first chief information officer of the city of Bloomington, Indiana, where he re-architected the enterprise architecture using open-source technologies and led a project that resulted in Bloomington becoming the first community in the world to offer both live and archived video streaming of public meetings on the Web. Before that, Michael was founder and executive director of HoosierNet, Inc., a nonprofit cooperative Internet service provider that offered dial-up and broadband access to the Internet to consumers, nonprofits, governments, and businesses.